When will I receive my item?

UK deliveries:  We endeavour to dispatch orders within two business days of receipt, but this may sometimes take a little longer in particularly busy periods (note that we do not dispatch on a Saturday or Sunday).  In general, small packages up to 2kg are shipped Royal Mail First Class Signed-For  and should be with you in 3 – 5 business days following dispatch.  Larger/heavier items we ship using TNT, who will send you their own email with tracking information once picked up from us. Check your junk email.  Larger/heavier items will usually be with you within 48 hours of dispatch.

International shipping: Times will vary dependent on destination.  We endeavour to dispatch orders within two business days of receipt, but this may sometimes take a little longer in particularly busy periods (note that we do not dispatch on a Saturday or Sunday).  In general, small packages up to 2kg are shipped Royal Mail First Class Signed-For (tracked in the UK) and should be with you within 3 – 5 business days in Europe or  3 – 14 business days for other destinations.  Larger/heavier items we ship using TNT, who will send you their own email with tracking information once picked up from us. Check your junk email.

Allowances in all cases should be given for the unprecedented demand on courier services internationally during the COVID19 situation.